We are lucky to be a fast growing business, and are frequently hiring for new positions in various departments.
We pride ourselves on our great customer service, and that starts by building an exceptional team. We put our values at the heart of everything we do to create a welcoming, supportive working environment which is happy, healthy and safe.
Why work for Wildcare:
Located close to the beautiful Cotswold town of Stow-on-the-Wold, Wildcare has been supplying the ecology industry since 2001. It has been under the ownership of the Wheatcroft family for the past 5 years, during which time it has grown significantly.
Based within a larger agricultural company, Stow Agricultural, employees benefit from:
• Generous staff discounts
• Lunch provided
• Free parking
• Company pension
• 22 days holiday plus Bank Holidays
How to apply, or find out more:
If you would like to apply or enquire further about joining our team, please please call Fran on:
If we have specific vacancies, then they will be listed below, but even if the specific role isn't advertised please feel free to send in your CV with some information about the kind of work you are interested in.
Service and Repair Engineer
A full-time, permanent position carrying out service and repair work on a variety of electronic equipment in the Cotswolds.
Wildcare specialise in selling products for surveying protected species such as bats, newts and dormice. Our sales are mainly business-to-business, and our customers range from large developers to academics and charities.
We are looking for an experienced, versatile and enthusiastic engineer to repair and maintain acoustic and ultrasonic recording equipment, microphones, cables and other electrical equipment. As one of two engineers on our small, friendly team, you will be performing a vital role, working closely with your purchasing and sales colleagues. You will need to be motivated and able to work on your own initiative.
You will be responsible for servicing and repairing a range of brands of ultrasonic bat detector, and checking and preparing detectors for hire. You will sometimes repair other types of electronic equipment. You will also be expected to assist customers with simple queries about their equipment, and to liaise with suppliers where necessary. Using a Trello board, you will be well organised and communicate effectively with the Repair Centre Administrator and other team members. Where appropriate you may be required to assist with product development.
Key responsibilities are:
- Fault finding and diagnosis
- Servicing and repairing equipment
- Updating firmware
- Cable assembly
- Managing stocks of spares and other sundries.
- Preparing and sending repair reports.
- Liaising with manufacturers regarding repair procedures.
- Liaising with the rest of the team regarding purchasing, sales and customer support.
- Carrying out the work in a timely fashion and according to the priorities set by the sales team.
The ideal candidate will be an experienced service and repair engineer. You will have excellent attention to detail, and a methodical organised approach.
In particular, you will:
- Be able to carry out component level fault diagnosis on PCBs
- Assess what is required for repairs
- Be able to read and understand circuit/wiring diagrams
- Have Functional Test experience
- Have excellent SMD and through hole soldering skills
- Be able to use multimeters/ oscilloscopes/ soldering etc
- Ensure high levels of customer service throughout the repair process
- Have a thorough understanding of the principles of electronics
- Be willing to learn about technical and specialist products
- Be able to work to the tight deadlines and schedules determined by the Customer Support Administrator
- Be happy to work alone and largely unsupervised
- Have good IT skills
- Have good personal skills
- Have previous experience with a wide range of electronic repairs
- Be an excellent problem solver
- Be organised and methodical, and with attention to detail
- Have a flexible approach – some aspects of the work are seasonal
- Have an interest in bats or ultrasonics
- Have previous experience with recording devices
- Have experience with Microsoft Office packages including Outlook, Word and Excel
- Have good commercial awareness
- Have excellent numeracy and written skills
- Be confident to talk directly with customers
- Qualifications: City & Guilds level 3 or above in Electronics, HNC or Degree level in Electronics