High-capacity speciality Li-ion battery, with a low discharge rate, which is suitable for use, during passive surveys, in your Song Meter Mini Acoustic and Song Meter Mini Bat Li-ion Lid Accessory.
Key Features:
-Protective circuitry to avoid overcharging and over-discharging, and the resulting loss in capacity.
-Protected against short circuiting, which can lead to ruptures and combustion.
-Can be charged at partial depletion levels negating memory effects and loss in capacity.
Please note:
-You should protect the cell when it is not in use in the tough plastic box that is provided.
-This cell is a protected cell and and has a protruding button-top terminal. It is around 2.5mm longer than an unprotected cell. Please check if your device requires a protected or unprotected cell before purchasing.
If you need your device to be serviced or repaired, please ensure that you do not post the batteries with the device due to risk of combustion.
Weight: 40g
Capacity: 3500mAh
Voltage: 3.7V
Battery Technology: Li-ion
Dimensions: 68.5 x 18 mm
Pack Size: 1
Rechargeable: Yes
Battery Top Style: Button Top
IMPORTANT INFORMATION ABOUT 18650 BATTERIES
WARRANTY & RETURNS:
• We cannot accept returns of 18650 batteries due to regulatory restrictions on the shipment of hazardous materials. Please DO NOT ship batteries back to us.
• Please inspect your batteries on arrival. If your battery is damaged or defective on arrival (will not take its first charge, or has issues with its first cycle), please LET US KNOW WITHIN 14 DAYS of receiving your order and we will work with you to resolve the issue.
• Failure to either charge batteries, or use of batteries beyond manufacturer's specifications, WILL render you ineligible for ANY warranty.
• Due to the heat-shrink wrap used to wrap batteries, some imperfections, like wrinkles, are considered normal in the manufacturing process and do not impact the function of the battery. If you have any questions about the integrity of the wrap, please email us photos, and discontinue use of the battery. Batteries with tears/holes in the wrap should not be used. If your battery arrives with a tear/hole in the wrap please LET US KNOW WITHIN 14 DAYS of receiving your order and we will work with you to resolve the issue
• Batteries are shipped at a 30% capacity and must be fully charged before use.
LIABILITY and DISPOSAL:
• A purchaser and user of rechargeable batteries should educate themselves on rechargeable batteries, especially as to charging, discharging, assembly and storage. We are not responsible for any damage caused by the misuse or mishandling of rechargeable batteries.
• Properly dispose of all battery cells and chargers in accordance with local laws and mandates (if you're unsure, contact your local municipality)
STORAGE and SHELF LIFE:
• Batteries have a shelf life that is affected by temperature and state of charge.
• Batteries should be stored at room temperature or cooler.
• Batteries should be stored at the charge level we ship them in
• 18650 Batteries are shipped with no charge. End users will need to charge them with a reputable charger before first use.
SHIPPING:
• There may be an additional shipping charge. Please discuss with our sales team the most cost-effective way to ship batteries when you place an order.
• Li-ion batteries are considered dangerous goods for shipping purposes. IATA regulations have recently changed, so if you are onward shipping, please ensure you are familiar with the requirements and are appropriately certified if necessary. We recommend you seek advice from your shipping agent.
Shipping charges are calculated at checkout stage based on the total weight of your order, the type of product and delivery postcode. We aim for next working day delivery on all UK mainland orders received before 2:30pm.
Prices quoted below exclude VAT.
UK mainland delivery starts at £7.92. Pallet deliveries vary depending on your postcode.
Highlands and Islands delivery starts at £25. For larger orders and pallet loads you will need to contact us for a quote. The following postcodes and areas are considered to be Highlands and Islands:
AB36-38, AB55-56, FK17-21, HS all postcodes, IV all postcodes, KA27-28, KW1-17, PA20-78, PH19-50, ZE1-3
Channel Islands, Isle of Wight, Isle of Man, Scilly Isles
Northern Ireland delivery starts at £20 rising to £90 for orders up to 60kg. Please contact us for a quote for larger or palletised orders.
Europe: For European orders please visit www.wildcare.eu call us T. 04 65 65 00 05 or alternatively email us on ventes@wildcare.eu
How quickly will I get my order?
We aim for next working day delivery on all UK mainland orders received before 2.30pm. Where products need to be made to order or are not a regular stock item, or during busy times of year, despatch times may be longer.
Typical delivery times are:
- 1 to 3 working days within the UK.
- 3 to 5 working days within Europe.
- 7 to 14 working days for the rest of the world.
If delivery is likely to take longer than this we will let you know as soon as we become aware of the delay.
If you need an item by a particular date please tell us when you place the order - it if is urgent, we recommend you call us on 01451 833181 to place your order.
How will I know when my order has been dispatched?
We will email you confirmation after your order has been despatched. You might not receive this confirmation email if you made a spelling mistake when you entered your email address. Login and check your registered email address. Spam filters in your email program may also block this type of email. Please check your junk mail folders.
Will I receive online tracking information?
We send parcels of all shapes and sizes so we use several different couriers and haulage companies. Some of these make tracking information available online, and where this is the case you will receive notification by email or text. If you need to track your parcel urgently then please contact us.
What happens if my order doesn't arrive?
If you do not receive your goods within 5 working days for UK orders, or 2 weeks for international orders, please contact us for tracking information.
If your goods do not arrive within 30 days of your order being accepted, please contact us within 40 days and you can opt for a full refund or for us to make good the non-delivery.
Items that are lost will be replaced or refunded by us.
What happens if my order arrives damaged?
Please contact us within 5 working days of receiving your order. You may need to obtain a Returns Number, and return the goods to us; parcels without a Returns Number may be refused. By prior agreement, we will refund the costs of return shipping by Royal Mail first class recorded delivery, or will arrange a collection for items over 2kg. Once we have received the damaged goods we will despatch a replacement or refund you in full.
How will my order be sent?
We will always use a reputable courier company. Smaller items are usually shipped using Royal Mail or Interlink, and larger items are sent usingTNT or Tuffnells. Palletised deliveries are with Hacklings.
A signature will always be required, so please ensure that someone is available to sign for your parcel. Please also ensure you either check the item for damages before signing, or sign for the goods as unchecked. If you need to arrange delivery for a specific time please contact us. There is usually an additional charge for timed delivery.
What countries do you ship to?
We can deliver to anywhere in the world, but you may need to contact us for a quote. You can purchase online if your order is being delivered to Austria, Belgium, Denmark, France, Germany, Ireland, Luxembourg and the Netherlands. Outside these countries you will need to place your order by phone or email.
If you are outside of the EU you may be liable for import taxes.
Important Information About Backorders
At Wildcare there are times when items are only available on a backorder basis, either due to high demand or if the item is a special order item. We refer to these as ‘backorder items.
Backorder items are clearly listed on our website as ‘Order To Reserve Stock (Backorder)’. Items that are in stock and ready to be shipped immediately are listed as ‘In Stock’.
When you place an order for a back order item or an order that includes back order items, a member of our team will be in contact within 48 hours of your order to confirm the lead time for delivery. For any queries before then, please call us on: 01451 833 181
Avoiding Disappointment
We cannot guarantee that a backordered item will come back into stock or be delivered for a specific date, however we will always do our best to keep you informed and updated.
If your back order is urgent or required within a specific time frame we suggest to call us on 01451 833 181 so we can keep your requirements in mind throughout the waiting period.
Returns
If you receive damaged items or the wrong goods, please let us know straight away so that we can arrange for them to be returned to us and replaced as quickly as possible.
You will need to obtain a Returns Number - please call us on 01451 833 181 or email support@wildcare.co.uk
Please return goods, WITH THE RETURNS NUMBER MARKED ON THE PARCEL to: Wildcare, Eastgate House, Moreton Road, Longborough, GL56 0QJ
We may ask for a photograph any damaged items before we agree to replace them.
