Transcend SDHC memory cards can be used with most electronic recording equipment for data storage as long as the equipment you are using has an SD card slot. We always endeavour to supply cards which are compatible with the equipment we supply and due to restrictions on some of the bat detectors we always make sure that they are class 4 or above.
All Transcend SDHC Cards supplied by Wildcare are Class 10.
Download speed will vary depending on the size and class of the card but as a rough guide it can range between 12MB/s and 30MB/s.
Do not force Flash storage devices into connectors.
Flash card or USB Flash drive connectors are unidirectional. This means that the Flash storage device must be inserted in one direction only; if you cannot insert the drive or card, do not force it in. This will prevent damage to the Flash storage device or the socket.
Always make backups of your data.
Flash storage devices are not infallible and can have their data damaged due to many different factors. It is good pratice to backup important information on another data storage device.
Tip from WIldlife Acoustics:
Every time the SM2 starts a recording session, one of the things it does it to look at the expected disk space needed for that upcoming session and look at the available card space on each card in turn to see if that space is available. For non-triggered recordings this is easy to calculate and for triggered recordings the unit makes some assumptions on how many triggers there will be to estimate the space needed.
If the customer is recording in very large blocks this can cause the recording to move over to the next card. In the end if there are not as many triggers as it estimates this will leave empty space on the card. Our suggestion is to record in repeated small blocks (say 30 minutes as an example) and loop. This should maximize the disk space used.
We now offer FREE UK SHIPPING for online orders over £75 to the UK mainland (under 20kg), including service & repair items. For information on qualifying requirements for free shipping, please see our delivery page.
We aim for next working day delivery on all UK mainland orders received before 2.30pm. Where products need to be made to order or are not a regular stock item, or during busy times of year, despatch times may be longer.
If your order is urgent please call us on 01451 833 181. There is usually an additional charge for timed delivery.
We will always use a reputable courier company and require a signature on delivery. Smaller items are usually shipped using Royal Mail or DPD, and larger items are sent using TNT or Tuffnells. Palletised deliveries are with Pallex.
We will email you shipping confirmation after your order has been despatched. Where available, you will also receive tracking notification by email or text. If you need to track your parcel urgently then please contact us.
We can deliver to anywhere in the world, but you may need to contact us for a quote.
If your order doesn’t qualify for free shipping then UK mainland delivery starts at £7.92 ex VAT, while Highlands and Islands delivery starts at £12.50. You can calculate shipping costs using the basket.
For full delivery information please click here.
Important Information About Backorders
At Wildcare there are times when items are only available on a backorder basis, either due to high demand or if the item is a special order item. We refer to these as ‘backorder items.
Backorder items are clearly listed on our website as ‘Order To Reserve Stock (Backorder)’. Items that are in stock and ready to be shipped immediately are listed as ‘In Stock’.
When you place an order for a back order item or an order that includes back order items, a member of our team will be in contact within 48 hours of your order to confirm the lead time for delivery. For any queries before then, please call us on: 01451 833 181
Avoiding Disappointment
We cannot guarantee that a backordered item will come back into stock or be delivered for a specific date, however we will always do our best to keep you informed and updated.
If your back order is urgent or required within a specific time frame we suggest to call us on 01451 833 181 so we can keep your requirements in mind throughout the waiting period.
Returns
If you receive damaged items or the wrong goods, please let us know straight away so that we can arrange for them to be returned to us and replaced as quickly as possible.
You will need to obtain a Returns Number - please call us on 01451 833 181 or email [email protected]
Please return goods, WITH THE RETURNS NUMBER MARKED ON THE PARCEL to: Wildcare, Eastgate House, Moreton Road, Longborough, GL56 0QJ
We may ask for a photograph any damaged items before we agree to replace them.
