Customer Reviews

Quality product, well made, sturdy and professional-feel bat detector. Arrived next day, very happy! 1 week ago

All good, and resonable deleivery. 1 week ago

No problem quick delivery ideal for school children 2 weeks ago

Excellent customer service! Wildcare has a huge range of products and we were able to find everything needed for our development in Surrey. The team are very helpful and quick to respond to queries. Prompt delivery. 2 weeks ago

Great service!! I got what ordered within 24 hours and I live in the north of Scotland. Yes, the delivery charge was steep, but worth it in this case. Well done :-) 2 weeks ago

Very good service, I phoned with a query which was answered very promptly. My order was delivered in good time and the product looks well made. 2 weeks ago

Wildcare were very helpful in responding to my queries and my order arrived within a couple of days of ordering. 3 weeks ago

One bat box arrived with some marginal damage. Instantly replaced, with absolutely no quibble. First rate company, that i would use again. 4 weeks ago

Bought 3 packs of the biodegradable marker tape for a walk we are doing soon to help highlight the route, arrived very quickly and great value for money 4 weeks ago

We support our native flora and fauna as much as possible and had spent some time trying to locate appropriate bricks for nesting swifts, and other bird species, to incorporate into a house extension. Wildcare appeared to be the only company that could provide our chosen brick, from a wide range of possibilities, for the task without pre-booking. We were surpised at the cost of the item that seemed disproportionate to the task for which it is recommended. However in the scheme of things we decided that it was important to pursue our positive environmental plans in a world threatened by climate change and burgeoning environmental degradation. Many thanks Wildcare for your impressively 'swift' and efficient service. 1 month ago

I had some issues with the delivery of a bat box due to incorrect address details on the label. The Wildcare Team were super helpful tracing the box down, I was reall impressed & grateful :-) 1 month ago

Gary and the Wildcare team went out of their way to ensure my order was upgraded to the most recent device, even popping a few extra bat related gifts into the box, which was a lovely surprise! A friendly, helpful and professional team. Thank you Wildcare. 1 month ago

Prompt delivery, great quality of replacement bamboo tubes ordered. Would definitely use Wildcare again. 1 month ago

Prompt delivery, looks good quality. Hope to install soon. 1 month ago

The poducts are great but the two boxes I ordered both arrived damaged as the packaging was totally inadequate to protect them during shipping. We've been able to install both but it's always disappointing when purchases arrive damaged. 1 month ago

I ordered a bat detector which was dispatched straight after the Bank Holiday and arrived quickly. Very happy with my purchase and the service 1 month ago

Great customer service, good products. 1 month ago

Quote for a number of different bat & bird boxes, placed order 2-3 days for delivery, "Week 1 sorry they are due in to us will be out to you Monday" "Week 2 sorry they are due in to us will be out to you Monday" "Week 3 sorry they are due in to us will be out to you Monday" "Week 4 I have seen them they are being shipped to you for Friday" "Week 5 they get here" Do not use this company if you have any sort of programme or time scale or you will be disappointed and given standard fob off answers when you call! never again. 1 month ago

Dear Wildcare - I found your service to be extreamly efficient. Ordered one day and arrived the next. Can't do better than that. Dormouse tunnel papers and charcoal just as ordered. Thanks. 1 month ago

Good technical advice prior to my purchase and prompt service / delivery. I will be a returning customer. 1 month ago

Excellent customer service. Fast delivery. 1 month ago

Prompt delivery and well packaged. I'm very happy with my purchase, which is true to the description. A house martin twin nest. 1 month ago

Have had my unit over 2 years and needed a firmware update both USA and UK support have been amazing trying different things over the week of communicating. They were talking to each other even before I asked about sending it back for the update. Excellent service 2 months ago

Received broken bat box and had difficulty returning it. 2 months ago